Dedicated to Our Clients.
At Cartronix we know you have a choice when selecting a reputable shop and crew to perform work on your vehicle. All of our team members work hard to earn your business so we’re your preferred choice. We work harder than anyone else. We’re passionate about quality and serving our clientele. Our team members are empowered to offer thoughtful solutions that meet you and your vehicle’s expectations. We’re proud of the work we do and we want your business for the long term. Let us show you the Cartronix difference.
We’ve garnered recognition from our peers in the aftermarket car electronics industry over the years and continue to be a leading retailer in our trade. We’ve been fortunate to be named with these accolades and distinctions:
- Alpine Flagship Retailer
- Preferred Viper Dealer
- Elettromedia USA Master Dealers (Hertz/Audison)
- Top 50 Elettromedia USA Dealer (2013)
- Top 50 Mobile Electronics Magazine Retailer of the Year Nominee (multiple years)
- Top 12 Mobile Electronics Magazine Retailer of the Year Finalist (multiple years)
- Feature Article in Mobile Electronics Magazine (trade press)
- Top 100 Mobile Electronics Magazine Installer of the Year Nominee (multiple years)
- Employer of MECP Certified Technicians
These national accolades from industry let our clients know that Cartronix is consistently among the top retailers in North America, has valued business relationships with our suppliers and we have nationally-recognized and certified installation technicians working on your vehicle.
Locally Owned and Operated
While Cartronix has gained national recognition as an exemplary car electronics retailer, our roots are firmly planted in Northern Indiana. Team members at Cartonix enjoy serving their community by putting on exciting in-store and remote events, providing referrals to other locally owned businesses and supporting the local economy with their continued patronage. We’ve been rated the #1 car audio retailer in Valparaiso by ValpoLife and we’ve also had numerous local articles about our client-focused installation services.
Cartronix chooses to support local business just as we appreciate when you make the choice to choose Cartronix. The entire Cartronix staff of talented and experienced professionals works hard to earn your business.
Client-Friendly Policies and Perks
We’ve worked hard to develop policies that serve the client’s needs and schedule. We make it easy to do business with us and want your experience to be flawless. This includes many of the details that would otherwise be extra burdens on the client. Relax; we take care of these things for you:
- Early Drop-Off and Secure Key Drop – Should you need to drop your vehicle at Cartronix earlier than we open at 9am Monday-Saturday, we offer a secure key drop box so you’re ensured your vehicle gets service the minute we open for business.
- Courtesy Rides – We offer our clients a courtesy ride home or to work when dropping off your vehicle. This eliminates the need to have complicated scheduling with friends or family to pick you up.
- Client Training on Purchases – Our dedicated team of sales and installation professionals take the time to educate you on all of your purchases and the installation so that you have a confident experience using your new electronics and a trusted resource should you have additional questions.
- VIP Parking – Our loyal clientele is offered preferred parking at the store and during our on-site car show events.
- VIP Discounts – Our loyal clientele is offered VIP discounts and special promotions from time-to-time. Ask a sales associate or visit our store for more details.
- Friendly Appointment Reminders – As a courtesy to our valued clients, we offer you friendly appointment reminders via text or email. Your choice; just let us know.
- Extended Product Warranties – As we are preferred dealers for many of the brands we offer such as being an Alpine Flagship dealer, product warranty duration may be extended an additional year beyond the manufacturer’s normal period when we install it.
- Full Vehicle Protection – We offer a comprehensive vehicle protection program called Cartronix Cares Protection (CCP). It provides you the peace-of-mind when purchasing and installing sophisticated electronics in your vehicle so that you’re covered in the event of premature failures or product Please inquire to one of our sales associates for details.
- Lifetime Installation Warranty – We offer a comprehensive lifetime installation warranty on all of the work we do for the duration of your vehicle ownership. Doing so demonstrates to our clients that we are dedicated to the highest quality work and getting it right the first time.
Our 5000 square foot facility at Cartronix is world-class and outfitted with incredible technology and tooling. All of this, along with our process-oriented installation services, ensures your vehicle is in the absolute best care while work is taking place. Visit the Our Facility page to learn more about our well-outfitted showroom and installation bays.
Make the Cartronix Connection
We’re excited and dedicated individuals who care about making your aftermarket electronics, window tint or accessory installation a wonderful experience and completely hassle-free. Stop in and see us today. We’re open from 9am-6pm Monday-Friday and 9am-2pm on Saturdays. Or call us at (219) 548-2571 and schedule a no-cost consultation to discuss your vehicle and objectives. Let us earn your business and show you the Cartronix difference.